วันเสาร์ที่ 23 กุมภาพันธ์ พ.ศ. 2551

Information Overload: Don't Let Them Overwhelm You

Author : Helen Wilkie
It's becoming more and more difficult to sift the nuggets of true knowledge from
the mountains of data thrown at us from all directions. Of course, we do this to
ourselves to a certain extent, because in this age of unlimited access to information
through the Internet as well as all the traditional sources, most of us try to take in
just too much. No wonder we feel overwhelmed.But if you are an executive or manager, there's one way you can cut down on this
data dump: stop the flow you get from your own people in the form of e-mail
messages, memos, reports and presentations.I'm not suggesting you refuse to accept any information from your people, but
honestly, haven't you ever received a half-inch-thick written report when you only
wanted the salient facts or the main figures?Have you ever sat through a monthly financial presentation in which your people
stood in front of a slide covered in figures, turned around and read them out, and
then --- just in case you missed anything --- gave you a copy of the slide as a
handout? The message of these presentations generally is, "Here's what the budget
said we would do, here's what we actually did, so here's the shortfall or surplus."Just think of all the time this took, both for the people who laboured mightily to put
it together (sweating bullets as they did because they dread the presentation to
much), and also for you to listen to it. And did it really help you? Or did it simply
add more data to the dump?Fixing this universal problem not only saves companies money, but it also has the
potential to cut down on workplace stress at all levels. But it won't fix itself. If you
don't speak up, you'll listen to these presentations and read those long-winded
reports every month till the end of your career!Helen Wilkie is a professional keynote speaker and trainer specializing in workplace
communication. Visit http://www.mhwcom.com and sign up for her free monthly e-
zine "Communi-keys", and she'll send you her free 40-page e-book "23 Ideas You Can
Use RIGHT NOW to Communicate and Succeed in Your Business Career."
Keyword : communication, information overload, management

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